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Brown & Brooke

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Brown & Brooke

Estate Agents · Est. 2006
📍

184 Westcombe Hill, London, SE3 7DH

Brown & Brooke is an independent estate and lettings agency based in Blackheath, serving homeowners, buyers, landlords and tenants across Blackheath, Greenwich, Charlton and the surrounding South East London property market.

Led by Tony Jenkins, Brown & Brooke provides residential sales, lettings, property management and local property advice for people who want clear communication, honest guidance and a more personal estate agency experience. The agency works across SE3, SE7, SE10 and nearby South East London areas, helping clients sell, let, buy, rent and manage property with confidence.

Tony’s approach is calm, practical and people-first. Having experienced poor service himself as a buyer, seller, landlord and tenant, he believes estate agency should be handled with more care, more clarity and more professional integrity. Brown & Brooke is not trying to be the loudest agency in the room. It is focused on being quietly trustworthy, consistent and known for doing things properly.

The Founding Story

““We’re not trying to be the loudest and brashest agents out there. We’re trying to be quietly trustworthy and consistent, and known for doing things properly.””

TONY JENKINS  - OWNER

Brown & Brooke was built around a simple belief: estate agency should feel honest, personal and useful. Based on Westcombe Hill, where Blackheath, Greenwich and Charlton meet, the agency supports local people through the important decisions that come with selling, buying, letting and renting property in South East London.

Tony Jenkins’ route into estate agency was not the usual one. Before property, he was a school teacher, and before that he ran one of London’s early cyber cafés when the internet was still in its infancy. That background shaped how he thinks about communication, responsibility and trust.

After experiencing poor service across different sides of property himself, Tony believed the industry could be done better. He started his own estate agency business in 2015 and later took over Brown & Brooke in 2019, bringing together a strong local sales reputation with a growing lettings and property management business.

The Owner & The Agency

Brown & Brooke is an independent estate agent in Blackheath, serving clients across Blackheath, Greenwich, Charlton and the surrounding South East London market. The agency supports homeowners, buyers, landlords and tenants through residential sales, lettings, property management and local property advice.

Since taking over Brown & Brooke, Tony Jenkins has continued to build the business around local knowledge, long-term relationships and a practical understanding of what people need when they are making property decisions. The agency has strengthened both its sales and lettings services, including growing its managed lettings portfolio from around 30 properties to approximately 120.

Brown & Brooke works with a wide range of clients, from homeowners preparing to sell and buyers looking for the right area, to landlords needing reliable management and tenants searching for quality rental homes. The agency’s position on Westcombe Hill gives it a strong connection to Blackheath, Greenwich and Charlton, three South East London markets with their own character, property styles and client needs.

The business is owner-led, independent and local. That means clients can expect direct accountability, honest advice and communication from people who understand the area and care about the outcome. Brown & Brooke combines sales, lettings and property management with a clear mission: to help people make better property decisions with confidence, clarity and care.

Where We Work

Areas We Cover

Brown & Brooke operates across Blackheath, Greenwich, Charlton and the surrounding South East London property market. From period homes near Greenwich Park and village-style streets around Blackheath, to family houses, flats and newer developments across Charlton and the wider area, the agency provides local advice shaped by real market knowledge. The office is positioned where three strong local markets meet: Blackheath, Greenwich and Charlton. This gives Brown & Brooke a practical understanding of different buyer, tenant, seller and landlord needs across SE3, SE7 and SE10.

SE3 SE10SE7

Behind the scenes with Tony Jenkins on the Leading Estate Agents of the World Podcast

In this interview on the Leading Estate Agents of the World Podcast, Tony Jenkins sits down to share the story behind Brown & Brooke, his route into estate agency and the thinking that shapes the way he leads the business today.

This is not just a market update or a conversation about property. It is a more personal look at the person behind the agency. Tony talks honestly about life before estate agency, from teaching to running one of London’s early cyber cafés, and how those experiences shaped his views on communication, responsibility and trust.

The conversation also gives a behind-the-scenes view of how Tony thinks about the industry. He reflects on what good estate agency should feel like, why poor communication creates so much frustration, and why agents need to remember that their everyday work is often someone else’s once-in-a-blue-moon moment.

For anyone thinking about selling, buying, letting, renting or investing in Blackheath, Greenwich, Charlton or the surrounding South East London area, this interview offers a chance to understand Tony beyond the job title. It shows what he values, how he approaches clients, and why Brown & Brooke is built around being quietly trustworthy, consistent and known for doing things properly.

Who we are

Mission & Values

At Brown & Brooke, our mission is to help people make better property decisions through honest advice, local knowledge and consistent communication. Whether someone is selling a home in Blackheath, buying in Greenwich, letting a property in Charlton or looking for property management support across South East London, they deserve guidance that feels clear, useful and properly considered.

01

People First

Every seller, buyer, landlord and tenant matters to us. We take the time to understand each person’s situation, goals and concerns so the advice we give is genuinely useful.

02

Honest Communication

We believe trust is built through clear and realistic conversations. Regular updates, straight advice and proper expectations are at the heart of how we work.

03

Local Knowledge

Our understanding of Blackheath, Greenwich, Charlton and the surrounding South East London market allows us to give practical insight that helps clients make better property decisions.

04

Excellence in Service

We care about doing the job properly from the first conversation through to completion, move-in or ongoing management. Our focus is on consistency, professionalism and long-term trust.

proven performance

OUR STATS

A broad range of property services delivered with independent care, local knowledge and clear advice.

Achieved vs asking price

Average sale price as % of original marketing price

Days to sale agreed

Average days from listing to sale agreed across all properties

Success of Selling

Sales that progressed from under offer through to completion

Experience in sales

Total Industry Team Experience

Experience in lettings

Total Industry Team Experience

Properties under management

Managed rental properties across Blackheath, Greenwich, Charlton and surrounding South East London areas

who we work with

Clients We Work With

Sellers in Blackheath, Greenwich and Charlton Who Want a Properly Managed Sale

Sellers in Blackheath, Greenwich and Charlton Who Want a Properly Managed Sale

Brown & Brooke works with homeowners who want more than a property listing. For sellers in Blackheath, Greenwich, Charlton and the surrounding South East London market, our approach is completion-focused. We do not see “under offer” as the finish line. A sale is only successful when the client has moved. Our sales method is built around honest valuation, serious buyer qualification, careful progression and keeping risks visible after an offer is agreed.

Landlords Who Want Responsible Property Management

Landlords Who Want Responsible Property Management

Brown & Brooke supports landlords who want their rental property managed responsibly without being pulled into every day-to-day issue. Our managed lettings service is built around acting as a steady day-to-day buffer between landlord, tenant, contractors and compliance requirements. Tenants come to us first, routine matters are handled professionally, records are kept clearly and landlords are involved when their decision or judgement is needed.

Buyers Who Need Clear Communication and Local Guidance

Buyers Who Need Clear Communication and Local Guidance

Buying a home can feel uncertain, especially across Blackheath, Greenwich and Charlton where different streets, property types, transport links and price points can change the decision-making process. Brown & Brooke supports buyers with clear communication, practical guidance and local insight so they understand the property, the process and the steps ahead.

Tenants Looking for a Clear and Professionally Managed Tenancy

Tenants Looking for a Clear and Professionally Managed Tenancy

Brown & Brooke works with tenants who want a clear, fair and professionally managed tenancy in South East London. From the first enquiry through to move-in and ongoing management, our role is to communicate properly, explain the process clearly, handle maintenance issues professionally and make the rental experience feel straightforward.

Clients Facing Stressful or Time-Sensitive Property Decisions

Clients Facing Stressful or Time-Sensitive Property Decisions

Some property decisions carry more pressure than others. Brown & Brooke is particularly suited to clients dealing with stressful, uncertain or time-sensitive situations where judgement matters. This may include realistic pricing, buyer qualification, fragile sales, chain management, tenant selection, maintenance issues, landlord decision-making and difficult conversations that need to be handled with care.

Homeowners and Landlords Who Value Steady, Structured Support

Homeowners and Landlords Who Value Steady, Structured Support

The support Brown & Brooke gives is valuable because it is structured, steady and consistent. We focus on explaining the position clearly, managing expectations, identifying risks early and keeping people informed before avoidable chasing begins. Whether someone is selling, buying, letting, renting or managing a property, our role is to bring clarity, calm and proper communication to the process.

Memberships & Accreditations

Professional Credentials

TSI Approved Code

TSI Approved Code

Licensed member
The Property Ombudsman

The Property Ombudsman

Licensed member
Leading Estate Agents of the World

Leading Estate Agents of the World

Licensed member
NAEA

NAEA

Licensed member

Google Reviews

⭐⭐⭐⭐⭐ I couldn’t recommend Brown & Brooke highly enough! They made what is usually a stressful and painful process of finding a new home to rent feel incredibly easy and straightforward. Thanks to their help, I was able to find my new home, and I’m so grateful for the support throughout the process. A special mention to Cameron Muncie, who has been an absolute champ! He was incredibly responsive, helpful, and professional from start to finish. Whenever I had a question or needed help, Cameron was always quick to respond and made sure everything was clear and taken care of. It’s rare to come across someone who makes such a difference in what can otherwise be a very frustrating process. Cameron and the team at Brown & Brooke genuinely made the whole experience so much smoother. Thank you again for all your help — I’m so happy to have found my new home! 🏡✨

Shyra Sagun

A huge thank you to Tony and Cameron - we could not recommend these guys highly enough. We had dealings with Brown & Brooke for over a decade first as Landlords and then when we came to sell our property. Throughout they were professional, prompt, friendly and really helpful. We always felt in safe hands and really appreciated the help and advice over the years.

Aidan Phipps

I had a viewing with Tony today and was really impressed by his professionalism. He was friendly, approachable, and honest throughout, taking the time to answer all of my questions without any pressure. He made the viewing a very comfortable and positive experience. I really appreciated Tony's transparency and the way he represented the property and agency. Excellent service, highly recommend him as he is trustworthy and professional.

Daniel

I lived in a Brown & Brooke managed property for two years, and have nothing but good things to say about them. Cameron was super responsive, supportive and helpful whenever we needed him. You hear all sorts of bad stories about landlords / agents - Cameron and Brown & Brooke buck that trend happily!

Jack Edwards

My brother (who has a rental flat in SE3 managed by B&B) suggested that I spoke with Cameron Muncie regarding a rental increase matter. I found Cameron to be courteous, responsive, informed and generous with his time. I am still navigating the process and attempting to find 'middle ground' with the tenant, with some still unknown factors regarding the new legislation come 1 May 2026; with Cameron's ongoing advice, I feel that I am now in a stronger position than before. Highly recommended!

Ben Joseph

I cannot recommend Brown and Brooke enough. From the initial recommendations to being tenants with them for almost 3 years the experience has been exceptional. Cameron was our contact and he was efficient, professional and always responsive. As a landlord myself in another country, I genuinely wish we had him managing our property there, as good realtors are hard to find. When I visit for business they will be my first port of call even for temporary accommodation, as they have my trust. Thank you Cameron and Brown and Brooke.

Steven Goumas

It’s been an absolute pleasure working with Cameron again. As a Landlady that doesn’t live in London, having Brown & Brooke on hand to look after my rental, gives me huge peace of mind. They are always willing to go above and beyond to help me out when I can’t get to London. Would recommend to all. Thank you

B P

It has been an absolute pleasure living in a property managed by Cameron. From the very beginning of my tenancy through to the end, he has been consistently supportive, professional, and approachable. Any queries or concerns were handled promptly and efficiently, which made the entire renting experience smooth and stress-free. Cameron’s dedication and reliability truly set him apart, and I am very grateful for the high level of service and care he provided throughout my time in the property.

Kamila B

I had an outstanding experience with Brown and Brooke as a letting company. From start to finish, their professionalism and support were top-notch. I especially want to highlight Cameron Muncie - he was absolutely incredible. As a first-time renter, I couldn’t have asked for a better guide. Cameron was consistent and reliable, always showing up whether it was on weekdays or weekends. He made the entire process seamless, and I constantly felt supported and reassured thanks to his dedication. I cannot thank him enough for making this experience so positive. Highly recommend Brown and Brooke, and Cameron in particular!

Anisa Nushi

A great experience. The team were always responsive, friendly and easy to deal with. Shout out to Cameron for his help over the years.

Cheeky Chilli